Comprehensive Supplemental Legal Policies
Privacy Policy
Effective Date: May 8, 2026
Applies To:
- always-human.com
- nikki-patton.com
- In the Field with Nikki
- The Hospice Sales Coach
- Lead the Field Hospice Leadership
Introduction
Always Human Hospice Consulting LLC, including its affiliated brands, websites, educational platforms, coaching programs, podcasts, courses, downloadable resources, and consulting services, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with our websites, services, products, social media platforms, coaching programs, newsletters, events, and digital content.
By using our websites or services, you agree to the practices described in this policy.
Who We Are
These websites and brands operate under Always Human Hospice Consulting LLC and related professional brands managed by Nikki Patton.
Covered brands include:
- Always Human Hospice Consulting
- Nikki Patton
- In the Field with Nikki
- The Hospice Sales Coach
- Lead the Field Hospice Leadership
- Associated educational products, webinars, speaking engagements, and digital downloads
Information We Collect
Personal Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Billing address
- Payment information
- Company name
- Job title
- Hospice or healthcare organization affiliation
- Event registration details
- Coaching application details
- Survey responses
- Contact forms or consultation requests
- Podcast guest applications
- Newsletter subscriptions
- Social media interactions
Automatically Collected Information
When you use our websites, we may collect:
- IP address
- Browser type
- Device type
- Operating system
- Geographic region
- Website usage behavior
- Referral URLs
- Cookies and tracking technologies
- Ad engagement metrics
- Session duration
- Download history
Sensitive Information
Because our brands may operate in healthcare adjacent spaces, we do not intentionally collect protected health information unless explicitly required for a service agreement. If such data is provided unintentionally, users should contact us for deletion.
How We Use Your Information
We may use your information to:
- Deliver products, coaching, consulting, and services
- Process payments
- Send newsletters and marketing communications
- Respond to inquiries
- Improve website functionality
- Personalize user experience
- Analyze traffic and engagement
- Conduct educational outreach
- Promote speaking events, workshops, or services
- Provide customer support
- Comply with legal obligations
- Prevent fraud or misuse
Marketing Communications
You may receive:
- Email newsletters
- Sales resources
- Course announcements
- Leadership development materials
- Event promotions
- Product launches
- Podcast updates
You may unsubscribe at any time using the opt-out link included in communications.
Cookies and Tracking Technologies
We may use:
- Cookies
- Pixels
- Analytics tools
- Meta Pixel
- Google Analytics
- Email marketing tracking systems
- CRM systems
- Advertising retargeting tools
These tools help us:
- Understand audience behavior
- Improve services
- Track conversions
- Personalize marketing
- Optimize content
Users may disable cookies through browser settings.
Third Party Services
We may use trusted third party platforms, including:
- Payment processors
- Email marketing providers
- CRM software
- Webinar platforms
- Scheduling tools
- Analytics providers
- Social media platforms
- Course hosting platforms
- Podcast hosting services
These providers may collect information according to their own privacy policies.
Data Sharing
We do not sell your personal information.
We may share data:
- With service providers who support operations
- During business transfers or restructuring
- To comply with legal requirements
- To protect rights or security
- With consent
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no internet transmission or storage system can guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Limit marketing use
- Request portability
- Object to certain processing
California Residents (CCPA/CPRA)
California residents may request:
- Disclosure of collected information
- Deletion of personal data
- Correction of personal data
- Opt-out of certain data sharing
International Users (GDPR)
If applicable, you may:
- Access collected data
- Request erasure
- Restrict processing
- Lodge complaints with authorities
Children's Privacy
Our websites and services are intended for adults and professionals.
We do not knowingly collect information from children under 13.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
External Links
Our websites may contain links to third party websites.
We are not responsible for their privacy practices.
Social Media and Public Content
If you engage with our content publicly on:
- YouTube
- Podcast platforms
Your interactions may be publicly visible according to those platform settings.
Business Transfers
In the event of a merger, acquisition, or sale, user information may transfer as part of business assets.
Policy Updates
We may revise this policy periodically.
Updated versions will be posted with a revised effective date.
Contact Information
For privacy questions, requests, or concerns:
Always Human Hospice Consulting LLC
Nikki Patton
Website: always-human.com
Website: nikki-patton.com
Email: [Insert official privacy contact email]
Business Location: Texas, United States
Disclaimer
This Privacy Policy is provided for informational and operational purposes and should be reviewed by qualified legal counsel to ensure compliance with:
- Federal law
- Texas privacy regulations
- GDPR
- CCPA/CPRA
- Email marketing laws
- Industry-specific healthcare regulations
Comprehensive Supplemental Legal Policies
Terms and Conditions
Acceptance of Terms
By accessing or using any of the covered websites, products, programs, coaching services, memberships, digital downloads, speaking events, courses, or consulting services, users agree to these Terms and Conditions.
Intellectual Property
All content, including but not limited to:
- Training materials
- Sales frameworks
- Coaching resources
- Downloadable guides
- Branding assets
- Videos
- Podcasts
- Courses
- Written materials
- Logos
- Proprietary methodologies
are the exclusive property of Always Human Hospice Consulting LLC and affiliated brands unless otherwise stated.
Users may not:
- Reproduce
- Republish
- Sell
- Redistribute
- Modify
- License
- Copy
without written permission.
User Responsibilities
Users agree to:
- Provide accurate information
- Use services lawfully
- Avoid misuse of content
- Respect intellectual property rights
- Refrain from harmful or disruptive conduct
Limitation of Liability
Services are provided for educational and informational purposes. We are not liable for:
- Business losses
- Revenue loss
- Clinical outcomes
- Sales performance outcomes
- Indirect damages
- Data interruptions
Governing Law
These terms are governed by the laws of Texas, United States.
Disclaimer Policy
All educational, coaching, consulting, leadership, hospice sales, and business development materials are intended solely for informational purposes.
Nothing on these websites constitutes:
- Medical advice
- Legal advice
- Financial advice
- Clinical directives
- Employment guarantees
Users should seek licensed professionals for individualized advice.
Professional results vary based on:
- Experience
- Market conditions
- Leadership execution
- Sales environment
- Compliance standards
Earnings Disclaimer
We make no guarantees regarding:
- Revenue growth
- Hospice census growth
- Sales success
- Leadership advancement
- Speaking income
- Digital product earnings
Examples, testimonials, and case studies are illustrative only.
Individual outcomes depend on numerous variables including:
- Skills
- Market demand
- Operational execution
- Economic conditions
- Organizational structure
Past performance does not guarantee future outcomes.
Cookie Policy
Use of Cookies
Our websites use cookies and similar technologies for:
- Site performance
- Analytics
- Personalization
- Marketing optimization
- Retargeting
- Security
Types of Cookies
- Essential cookies
- Functional cookies
- Analytics cookies
- Advertising cookies
- Third party cookies
User Control
Users may:
- Disable cookies in browser settings
- Decline non essential tracking where available
- Use consent management tools
Disabling cookies may impact functionality.
Accessibility Statement
Always Human Hospice Consulting LLC is committed to digital accessibility for all users, including individuals with disabilities.
We strive to:
- Improve usability
- Enhance navigation
- Maintain readability
- Support screen readers where possible
- Improve mobile responsiveness
We continually work toward WCAG accessibility standards.
Users experiencing accessibility barriers may contact us directly for assistance.
Refund Policy
Digital Products
Due to the nature of digital downloads, templates, educational materials, and online resources, all sales may be final unless otherwise stated.
Coaching and Consulting Services
Refund eligibility may vary based on:
- Service agreements
- Contract terms
- Program duration
- Cancellation notice requirements
Events and Workshops
Specific refund deadlines may apply.
Always review individual purchase terms prior to purchase.
HIPAA Related Disclaimer
Our brands primarily provide:
- Sales coaching
- Leadership consulting
- Educational resources
- Strategic business development
We do not function as healthcare providers through these platforms unless explicitly contracted.
Users should not submit:
- Protected Health Information (PHI)
- Patient identifiers
- Clinical records
- Confidential medical documentation
unless under secure, authorized, legally compliant agreements.
We are not responsible for unauthorized PHI submissions through public forms or unsecured channels.
Affiliate Disclosure
Some websites, resources, courses, or communications may include affiliate links.
This means we may earn commissions from qualifying purchases at no additional cost to users.
We only promote products, tools, or services believed to provide value to our audience.
Affiliate relationships do not influence editorial integrity.
Copyright Notice
© 2026 Always Human Hospice Consulting LLC, Nikki Patton, and affiliated brands. All rights reserved.
No part of these websites, materials, products, or programs may be reproduced or distributed without prior written consent except where permitted by law.
Unauthorized use may result in legal action.
AI Content Usage Disclosure
Some content, resources, templates, or educational materials may incorporate AI assisted drafting, design, or workflow tools.
All AI supported materials are reviewed, edited, and approved for brand alignment prior to publication.
AI generated information should not replace:
- Professional legal advice
- Medical guidance
- Regulatory compliance review
- Licensed financial counsel
Users should independently verify critical decisions.
Operational Best Practices
To strengthen compliance:
- Add cookie consent banners
- Use SSL encryption
- Maintain secure checkout systems
- Keep CRM systems compliant
- Review vendor data practices annually
- Use clear opt-ins
- Maintain records of user consent
- Regularly update website plugins and forms
- Conduct periodic legal audits
- Maintain transparent customer communication systems
Copyright © 2026 Nikki Patton - All Rights Reserved.
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